ABOUT US
MCAN Health is a medical travel company based in Istanbul, Turkey, with a global presence in the United Kingdom. For almost a decade, MCAN Health has welcomed patients from all around the world to provide them with the most successful results in hair transplants, plastic surgeries, dentistry, and weight-loss surgeries.
Bringing excellence and expertise together, here at MCAN Health you will have a once-in-a-lifetime medical travel experience in Turkey. We are accredited by TEMOS and have an 8.8 NPS Survey score, which proves our dedication to offering exceptional customer service.
Our main goal is to make sure that you return to your home happy with a big smile on your face. This is why we have put together a skillful team of more than 50 hardworking members who are involved in everything from transportation to the actual operation.
OUR PHILOSOPHY
As MCAN Health, our philosophy focuses on putting the patient at the center of everything we do, making sure nothing gets in the way of our patients’ needs and comfort.
Our primary aim is to provide patients with the safest procedures and we work hard to achieve it. How do we do it? We stand next to you every step of the way until you get your final results. If you need any medical or personal help, we’ll be there with our highly qualified team to support you either in your hotel room or our offices.
With our flexible approach to patient care, we can quickly adapt to any situation, securing a smooth, personalized experience throughout the process.
MILESTONES
Each milestone we have achieved so far tells a story of our dedication, care, and relentless pursuit of excellence in medical travel. We believe that every patient deserves to be treated in a way that we do in MCAN Health; successful, trustworthy, and passionate.
March 2015
MCAN Health was born from the inspiration to introduce patients from the United Kingdom and the Netherlands to a never-seen-before medical travel experience in Istanbul,Turkey .
September 2015
We took a step forward and put ourselves on the market by launching our operations driven by passion and innovation.
February 2017
Our dedication was praised by a prominent British search engine with the Best Customer Service Award.
May 2017
Later that year, we added to our collection the Best Medical Tourism Company in Turkey Award given by Mood Magazine and our second Best Customer Service Award.
July 2018
Moving one step further in our commitment, we acquired TURSAB Membership and accreditation from the Turkish Ministry of Health, declaring our dedication to excellence.
June 2019
We started making use of Net Promoter Score (NPS), which enables us to keep track of the satisfaction rate of our patients based on their feedback.
January 2020
MCAN Health London was founded, marking a significant step in our international presence.
July 2020
We stepped up our game and established a partnership with Alana Polyclinic to treat our patients in a state-of-the-art environment.
September 2020
We came up with a breakthrough by introducing a 24/7 in-house nurse service in English and German.
October 2020
Our efforts came to fruition when we became Turkey’s first medical travel company accredited by TEMOS International GmbH.
July 2021
MCAN Health London opened to provide our patients with face-to-face consultation and their aftercare routines.
September 2022
Partnership with Alana Dental Clinic to expand our catalog with new cosmetic procedures that improve our patients’ quality of life.
January 2023
As a result of our dedication to our patients and passion for delivering the best work possible, we attained a re-accreditation from TEMOS International Quality.
October 2023
We were honored to receive the Most Successful Health Tourism Company of the Year award from the Association of Health Volunteers in Turkey.
March 2024
The Most Successful Innovative Health Tourism Company of the Year Award at the II. International Economy and Project Awards
OUR OFFER TO YOU
Combining cutting edge technology with an extraordinary patient care, we are dedicated to make our patients’ dreams come true.
We welcome you to our facilities in Istanbul for both consultation and medical procedures.
Our London office is also available for consultation and aftercare period.
While our experienced surgeons carry out their work ending in the most satisfying results, our aftercare team will look after you day by day once the surgery is done.
We also carefully evaluate our contracted doctors before they join and continue to review them monthly, ensuring patient satisfaction is always our priority.
At MCAN Health, we take your privacy seriously, protecting your personal data and information every step of the way.
OUR FOUNDER
Gülsultan Doğan, our leader and founder, graduated from the highly respected Middle East Technical University (ODTÜ) in 1993 and received her MBA from Başkent University. In 2019, she started her Owner/President Management Program at Harvard Business School and she is part of Harvard Alumni. Gülsultan Doğan embarked on her career as a financial analyst climbing her way from various positions like sales executive and general manager in prestigious companies up to the present day as the founder of MCAN Health. She is also the EO (Entrepreneurship Organization) Turkey Chapter Manager.
“ Our patients are our biggest inspiration. Each day, we try to step up our standards and help patients complete their journey in the most successful way. With each patient, we grow and get a chance to make lives better. We believe that with our experience and your determination, everything is possible.”
OUR CONTRACTED HEALTHCARE PROVIDERS
At MCAN Health, all hair transplant and dental procedures are done at the well-equipped Alana Polyclinic and our contracted hospitals using the latest technology. We focus on providing you with a complete beauty experience that comes with high-quality care and advanced treatments.
Our skilled staff makes sure that every procedure is safe and effective. Plus, by choosing MCAN Health, our patients enjoy reasonable prices on various beauty procedures.
MEET OUR TEAM
As a top-notch example of meticulous teamwork, your transformation is secured in the hands of MCAN Health. We owe all of our success to our unique and talented team who are devoted to giving their best for our patients to meet their expectations since 2015.
We select our team members based on their strong language skills and their diverse backgrounds to make sure that they’re on top of everything and help our patients with anything they need anytime, anywhere.
Our team of 50 dedicated people consists of doctors, nurses, drivers, case managers, and digital marketing specialists all of whom are experienced in their own field and who will guide you through the procedure, always by your side, starting from the first contact until the final result.
HOW WE STAND OUT
