Once you have decided your treatment day, you will contact your Case Manager to check the surgeon’s availability, then you will buy your flight tickets, send us the flight information.
And as soon as you send your flight information, your Case Manager will send your medical travel itinerary that includes all information on your treatment details, transfers, accommodation, hospital, and surgeon.
Before your arrival, your Patient Experience Specialist (PES) will email you your medical travel itinerary, with the attachment of medical consent forms of the hospital where you will have surgery. This email will also include detailed information on your preoperative guidelines and some practical information related to your medical journey. Then, your PES will call you to go through all this information and answer all of your questions.
Our driver will meet you at the airport with your name card and drive you to your hotel via a private electric car. And do not worry, you will not leave carbon footprints to the environment 🙂